When you use jowa9, we collect certain information. This Privacy Policy clearly explains what that information is, why we collect it, where it's stored, and how you can request its deletion.
Your privacy genuinely matters to us at jowa9. We only collect what's necessary, keep it secure, and never sell it to third parties. This policy is written to inform you — not to hide anything.
Jowa9 (jowa9.biz) is an online Sports Betting platform built for users in Bangladesh. This Privacy Policy applies to the jowa9 website, mobile app, and all associated services.
By using jowa9, you agree to this Privacy Policy. We encourage you to read it in full, as it outlines our specific commitments regarding your information.
This policy is written in Bangla so that everyday users in Bangladesh can understand it easily. If you have any questions about a specific section, contact us directly at support@jowa9.biz.
This policy was last updated on 1 January 2026. You will be notified of any changes via your registered email.
Jowa9 collects three types of information: what you provide directly, data generated automatically through your use of the platform, and information required for payment processing.
| Type of Information | What's Included | When It Is Collected |
|---|---|---|
| Personal Identity | Name, date of birth, email, phone number | At Registration |
| Verification Documents | NID / Passport Copy | During Account Verification |
| Payment Information | Mobile Banking Number (bKash/Nagad/Rocket) | At the Time of Transaction |
| Device & Browser | IP address, browser type, device model | At the Time of Site Visit |
| Usage Activity | Betting history, login timestamps, click activity | When Using the Platform |
| Cookie Data | Session data, preference settings | On Every Visit |
We never store your full bank account number, card number, or PIN. Payment details are used solely to process transactions.
Jowa9 collects data only for specific, defined purposes. We do not request excessive or unnecessary information — every piece of data we collect has a clear reason behind it.
Jowa9 uses industry-leading technology to protect your data. Our servers are hosted in secure data centers, and all data transfers are protected via SSL/TLS encryption.
Data Retention Period: Even after account closure, certain data may be retained for up to 5 years due to legal obligations. After that period, all data is permanently deleted.
Jowa9 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and ensuring security | Until End of Session |
| Performance Cookies | Analysing page load speed and identifying errors | 30 Days |
| Preference Cookies | Remembering language and interface settings | 1 Year |
| Analytics Cookies | Analysing user behaviour to improve our services | 6 Months |
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Jowa9 never sells or rents your personal information. However, in certain limited circumstances, we may need to share restricted data with specific parties.
You have full control over your data on jowa9. You may exercise any of the following rights at any time.
To exercise any of your rights, email us at support@jowa9.biz. We aim to respond within 72 hours.
Jowa9 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
Age is verified at registration, and verification documents may be requested in suspicious cases. If we become aware that a minor's information has been collected, it will be deleted immediately and the associated account will be closed.
If you suspect a minor is using jowa9, please notify us immediately at support@jowa9.biz. We will take swift action.
Jowa9 may update this Privacy Policy as needed — for example, due to legal changes, new services, or security improvements.
For any significant changes, we will notify you in advance at your registered email address. For minor updates, please check the last updated date on this page.
Continuing to use jowa9 after any changes have been made will be taken as your acceptance of the updated policy. If you do not agree, you have the right to close your account.
For any questions, concerns, or requests regarding this Privacy Policy, please contact us directly. Our dedicated privacy team is always ready to respond promptly.
For any privacy-related requests or questions, please reach out via email. We aim to respond within 72 hours.
Every data transfer is secured with 256-bit SSL encryption, keeping your information completely inaccessible to hackers or any third party.
Jowa9 never sells your personal data to advertisers or third parties. Your data stays yours.
You have full rights to view, edit, or delete your data. Submit a request at any time and we'll act on it within 72 hours.
Our systems are regularly audited by external security experts. Any vulnerabilities identified are addressed promptly.
Our Privacy Policy is written in plain, clear language so that no clause causes confusion. There are no hidden terms.
For any privacy-related questions, our Bangla-speaking support team is always available. Reach us by email or live chat.